Terms and Conditions for GhDonkome

Effective Date: 06/03/2025

Welcome to GhDonkome! These Terms and Conditions outline the rules and regulations for the use of our e-commerce website. By accessing or purchasing from GhDonkome, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. General Terms

• You must be at least 18 years old or have parental/guardian consent to use this website.
• By placing an order, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products and Pricing

• All product descriptions, images, and prices are subject to change without notice.
• We strive to display accurate product details; however, we do not guarantee that descriptions or pricing are error-free.
• Prices are listed in GHC and include applicable taxes unless stated otherwise.

3. Orders and Payments

• Orders are confirmed only after full payment is received.
• We accept both Mobile Money and Card Payment.
• If an order is canceled due to stock issues or payment failure, a refund will be processed.

4. Shipping and Delivery

• Delivery times vary based on location and shipping method. See our Delivery Policy for details.
• We are not responsible for delays caused by third-party couriers, customs, or unforeseen events.

5. Returns and Refunds

• We offer returns and refunds based on our Return Policy.
• Items must be returned in their original condition within the specified period.

6. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• We are not liable for unauthorized access due to your failure to safeguard login details.

7. Intellectual Property

• All content on GhDonkome, including text, images, and logos, is our property and may not be copied without permission.

8. Limitation of Liability

• We are not responsible for any direct, indirect, or incidental damages resulting from your use of our website.
• We do not guarantee uninterrupted or error-free access to our services.

9. Privacy Policy

• By using our website, you agree to our Privacy Policy, which governs data collection and usage.

10. Governing Law

• These terms are governed by the laws of [Insert Country].
• Any disputes shall be resolved in the courts of [Insert Jurisdiction].

11. Changes to Terms

• We reserve the right to update these terms at any time. Continued use of our services implies acceptance of the revised terms.

12. Contact Us
For any questions regarding these terms, please contact us:

• Email: support@ghdonkome.com
• Phone: +233542279997
• Thank you for shopping with GhDonkome!